What do I do if there are air bubbles in the pre-filled pen container?
It’s normal to have air bubbles in the pen container and they will not harm you. Your dose will still be correct and you will be able to use the pen as instructed.
Which needle do I need?
Trurapi can be used with a range of small, disposable needles of different sizes. The needles are small to minimise any discomfort. Your doctor or nurse will choose and prescribe the right size needles for you. Please discuss with your HCP how to dispose of your used needles safely.
What if no insulin comes out during activation?
If no insulin comes out after the third safety test, the needle may be blocked. If this happens, change the needle then repeat the safety test. Do not use your pen if there is still no insulin coming out of the needle tip. Use a new pen. Never use a syringe to remove insulin from your pen.
You may need to repeat this step up to 3 times before seeing insulin.
What do I do if it’s hard to press the injection button all the way down?
Withdraw the needle and check that it’s screwed on correctly. If it’s still difficult to push the injection button, the needle may be blocked, so remove it, attach a new one, and perform a safety test. If there is still no insulin being ejected, you should not use this pen and get a new one instead.
What do I do if I accidentally inject myself before my Pre-filled pen is activated?
Do not try to correct this by giving yourself a second injection. Contact your doctor or nurse for advice on what to do next and how to check your blood sugar levels.
Do I have to change my needle after each injection?
Yes, never use a needle more than once. This will help prevent infections at the injection site and stop the needle from becoming blocked.
What if I am taking (or intend to take) other medicines at the same time as Trurapi?
You should tell your doctor, pharmacist or nurse if you are taking, have recently taken or might take any other medicines, as the effect of some medicines might be affected by Trurapi. You may need to alter the time you take other medicines to avoid this.
Contact your HCP for further information.
If you’re in any doubt about any of these FAQs, please speak to your doctor or nurse, or call Sanofi Medical Information: 08000 35 25 25.
